Customer Support: Spare Parts  
 
OUR SPARE PARTS POLICY 

It is our policy to satisfy our customers with the quality and value of our offer.  However, if you are not entirely satisfied with any item that you have purchased form us, we would be happy to assist you

Ajax Fiori delivers original & genuine spare parts with a guarantee precisely where they are needed. Our spares catalogues are compiled individually for each type of equipment whereby our customers can identify the original spare that they need, easily and swiftly.

They are all value for money in terms of service life and purchasing price and, what’s more, they are all original Ajax Fiori spare parts. It is our policy to satisfy our customers with the quality and value of our parts. In the unforeseen event of failure of any spare parts within the warranty period, please contact our Service Department, who shall investigate the failure and advise on its free replacement or otherwise.

Ajax Fiori has its centralized warehouse at Doddaballapur, Bangalore, adjoining the plant and regional warehouse at Hyderabad. For any enquiry on spare parts, please get in touch with us:

fiori-spares@ajax-fiori.com for supply from Bangalore warehouse
spares-hyd@ajax-fiori.com for supply from Hyderabad warehouse

PARTS SERVICE LEVEL

Filters For All Equipments– 100%

Fast Moving Items – 89%

Overhaul Spares – 83%

Sub Assy Repair Parts – 81%

(31 12 2011)